Your Privacy at Tracy Gilbert Designs
We endeavour to comply with the guidelines laid out by Ireland’s Data Commissioner and the GDPR in the collection, protection and distribution of data we may collect about you on our website.
The EU’s General Data Protection Regulation (GDPR) is an initiative by the EU to bring data protection legislation into line with new ways that data is now used. The new regulations will give users great control over their data, including the ability to export it, withdraw consent and request access to it. It also makes data protection rules more or less identical throughout the EU, allowing for the easier transfer of data through out the European Union.
What information do we collect?
We collect information from you when you register on our site, fill out our contact form or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Tracy Gilbert Designs collects information in two possible ways:
When you directly give it to us (“Directly Provided Data”)
When you sign up for our site, purchase our products or communicate with us, you may choose to voluntarily give us certain information –for example, by filling in text boxes or completing registration or order forms. All this information requires a direct action by you at that time in order for us to receive it.
When you give us permission to obtain from other accounts (“User Authorised Data”)
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience: your information helps us to better respond to your individual needs
- To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs)
- To administer a contest, promotion, survey or other site feature
- To send periodic emails. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We use PayPal & Stripe – global leaders in online payments – for collection of all online payments, so you can be confident in the knowledge that your transactions are secure.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties like PayPal who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, statistical assessment or other uses.
Third party links
At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Tracy Gilbert Designs will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form or dealing directly with us, to anyone. We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself. With respect to the information relating to you that ends up in our possession, and recognizing that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all the following:
You can verify the details you have submitted to Tracy Gilbert Designs by contacting us here. Our security procedures mean that we may request proof of identity before we reveal information.You can also contact us by the same method to change, correct, or delete your personal information controlled by Tracy Gilbert Designs regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
You are also free to close your account through email contact. If you do so, your account will be deactivated. However, we may retain archived copies of your information as required by law or for legitimate business purposes.
You can always feel free to update us on your details at any point by please contacting us.
You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us, unless you activate a new account. You will automatically be added to our mailing list again.
You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us
This policy was last modified on 21st May 2018.